Friday, April 3, 2009

Don't Pass It On

I called a company with whom I deal last Friday. I explained to the woman on the line that I was sorry I lost their maintenance contract and needed her to fax a new one.

When she began talking, I realized that she either had a bad head cold or had been crying. The Psychologist in me said,” Are you ok?” She said, “People are being so mean. I almost didn’t pick up your call because I just can’t take anymore people yelling at me.” The therapist responded on automatic pilot, “People are stressed to the max. Don’t personalize it. Have a standard response prepared like:

If you talk to me like a human being I will do my best to help you.
If you don’t I won’t.

I hear the same message over and over. It seems that many people are taking their angst and anger out on others. Parents on children, employers on employees, husbands and wives, siblings, coworkers and friends on each other.

The moral and message is clear. Displaced aggression is well known and common. Please strive not to take out your frustrations on innocent strangers or loved ones or anyone. I will repeat Plato’s encouragement as told

by Danny Boyle of Slumdog fame:

“ BE KIND, FOR EVERYONE YOU MEET IS FIGHTING A HARD BATTLE.”

In my words, we need to support and strengthen our team, not weaken or destroy it. During these challenging times we need to be on the same team. Let’s learn from the wonderful people of North Dakota. They have been there for each other during a challenging time. We need to do the same. Supporting each other will help us get through this triumphantly. Beating each other up will only take us down!

Bye for now,

Bill

www.williampenzer.com

954-475-1371 X 301
561-361-1898 X 301

check 3/17/09 welcome blog to know our goals

2 comments:

  1. Love this Blog Dr. P. Great chance to listen and learn from your wisdom from so far and so many years away! Keep it up, please! Felicia

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  2. Thank you so much for all your wisdom.It is nice to know some people care.

    ReplyDelete